Bibliografia

Principal

• Anholt, S. (2010) Towards ‘governmental social responsibility’ Anholt, S. (2010). Towards ‘governmental social responsibility’. Place Branding and Public Diplomacy, 6(2), 69-75. https://doi.org/10.1057/pb.2010.18
• Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010) Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27(3), 264–271. https://doi.org/ 10.1016/j.giq.2010.03.001
• Bünzli, F. & Eppler, M. J. (2019) Strategizing for social change in nonprofit contexts: A typology of communication approaches in public communication campaigns Bünzli, F. & Eppler, M. J. (2019). Strategizing for social change in nonprofit contexts: A typology of communication approaches in public communication campaigns, Nonprofit Management & Leadership, 29(4), 491-508. https://onlinelibrary.wiley.com/doi/epdf/10.1002/nml.21346
• Camilo, E. J. M. (1999) Estratégias de Comunicação e Municípios Camilo, E. J. M. (1999). Estratégias de Comunicação e Municípios, bocc - Biblioteca on-line de ciências da comunicação, Universidade da Beira Interior. http://bocc.ubi.pt/pag/camilo-estrategias-municipios.html
• Camilo, E. J. M. (2006) Para uma planificação do trabalho comunicacional nos municípios Camilo, E. J. M. (2006). Para uma planificação do trabalho comunicacional nos municípios, bocc - Biblioteca on-line de ciências da comunicação, Universidade da Beira Interior. http://www.bocc.ubi.pt/pag/camilo-planificacao-trabalho-comunicacional-municipios.pdf
• Gelders, D.,& Ihlen, Ø. (2010) Government communication about potential policies: Public relations, propaganda or both? Gelders, D.,& Ihlen, Ø. (2010). Government communication about potential policies: Public relations, propaganda or both? Public Relations Review, 36(1), pp. 59-62. https://doi.org/10.1016/j.pubrev.2009.08.012
• Lourenço, R. P., Jorge, S. & Sá, P. M. e (2012) Transparência nas câmaras municipais portuguesas: informação divulgada nos sítios da região centro Lourenço, R. P., Jorge, S. & Sá, P. M. e (2012). Transparência nas câmaras municipais portuguesas: informação divulgada nos sítios da região centro, Revista de Administração Local, 35(247), 21-52. http://hdl.handle.net/1822/23347
• Macnamara, J. (2018) Competence, competencies and/or capabilities for public communication: A public sector study Macnamara, J. (2018). Competence, competencies and/or capabilities for public communication: A public sector study. Asia Pacific Public Relations Journal, 19, 16–40. http://novaojs.newcastle.edu.au/apprj/index.php/apprj
• Macnamara, J. (2026) Concise introdution to organizacional listening. Making communication meaningful Macnamara, J. (2026). Concise introdution to organizacional listening. Making communication meaningful. Edward Elgar
• Pissarra Esteves, J. & Escudero, R. C. (2015) O novo público da esfera pública e a reconceptualização do consenso como topos da comunicação pública Pissarra Esteves, J. & Escudero, R. C. (2015). O novo público da esfera pública e a reconceptualização do consenso como topos da comunicação pública, Comunicação Pública, 10(17). https://doi.org/10.4000/cp.900
• Szondi, G. (2010) From image management to relationship building: A public relations approach to nation branding Szondi, G. (2010). From image management to relationship building: A public relations approach to nation branding. Place Branding and Public Diplomacy, 6(4), 333–343. https://doi.org/10.1057/pb.2010.32
• Walle, S. V. de (2013) The role of trust in public services and public sector reform Walle, S. V. de (2013). The role of trust in public services and public sector reform. In C. Madureira & M. Asensio (Eds.), Handbook de Administração Pública (pp. 145-157), INA Editora
• Zémor, P. (1995) La Communication Publique Zémor, P. (1995). La Communication Publique. Que sais-je?. Press Universiteires de France

Secundária

• Arshad, S., & Khurram, S. (2020) Can government’s presence on social media stimulate citizens’ online political participation? Investigating the influence of transparency, trust, and responsiveness. Arshad, S., & Khurram, S. (2020). Can government’s presence on social media stimulate citizens’ online political participation? Investigating the influence of transparency, trust, and responsiveness. Government Information Quarterly, 37(3), Article 101486. https://doi.org/10.1016/j.giq.2020.101486
• Cotton, A.-M. & Sebastião, S. P. (2022) From Diplomacy to (New) Public Diplomacy: a communication perspective Cotton, A.-M. & Sebastião, S. P. (2022). From Diplomacy to (New) Public Diplomacy: a communication perspective. In S. P. Sebastião & S. C. Spínola (Eds.), Diplomacy, Organisations & Citizens: A European Communication Perspective (chapter 2). Springer
• Cull, N. J. (2010) Public diplomacy: Seven lessons for its future from its past Cull, N. J. (2010). Public diplomacy: Seven lessons for its future from its past. Place Branding and Public Diplomacy, 6(1), 11-17. https://doi.org/10.1057/pb.2010.4
• de Carvalho Spínola, S. & Cotton, A.-M. (2022) From corporate to organisational diplomacy de Carvalho Spínola, S. & Cotton, A.-M. (2022). From corporate to organisational diplomacy. In S. P. Sebastião & S. C. Spínola (Eds.), Diplomacy, Organisations & Citizens: A European Communication Perspective (chapter 3). Springer
• de Carvalho Spínola, S. (2015) Relações Públicas: o Lóbi de Carvalho Spínola, S. (2015). Relações Públicas: o Lóbi. In S. de Carvalho Spínola e N. Goulart Brandão (Eds.) Relações Públicas e Comunicação Organizacional (pp. 215-254). Escolar Editores
• Fan, Y. (2010) Branding the nation: Towards a better understanding Fan, Y. (2010). Branding the nation: Towards a better understanding. Place Branding and Public Diplomacy, 6(2), 97–103. https://doi.org/10.1057/pb.2010.16
• Kaneva, N. (2011) Nation Branding: Toward an agenda for critical research Kaneva, N. (2011). Nation Branding: Toward an agenda for critical research. International Journal of Communication, 5, 117–141. https://ijoc.org/index.php/ijoc/article/view/704/514
• Macnamara, J. (2020) Corporate listening: Unlocking insights from VOC, VOE, and VOS for mutual benefit Macnamara, J. (2020). Corporate listening: Unlocking insights from VOC, VOE, and VOS for mutual benefit. Corporate Communications: An International Journal, 25(3), 377–393. https://www.emerald.com/insight/1356-3289.htm
• Signitzer, B., & Wamser, C. (2006) Public diplomacy: A specific governmental public relations function Signitzer, B., & Wamser, C. (2006). Public diplomacy: A specific governmental public relations function. In C. H. Botan, & V. Hazelton (Eds.), Public relations theory II (pp. 435–464). Lawrence Erlbaum Associates